The Sergay Group - Site Map
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Organizational development training and strategy, providing leading edge solutions to meet your critical business objectives.
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Organizational and human resources development consultants.
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The Sergay Group's consulting services will help your organization to identify, create and implement strategic plans, change processes, and team building that will achieve tangible results.
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Our management consulting expertise will help you construct your HR strategic plan, position your HR Department, and increase your Organizational Development and Human Resource skills.
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To achieve your organization's vision, you need a culture climate that will support the goals, and actions that will make it happen.
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The Sergay Group has for many years recognized that a well formulated, carefully structured Needs Assessment, is essential to ensure alignment of your strategic objectives to your critical actions.
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Focus your team, direct your actions, and monitor your progress with our essential Strategic Planning Consulting services.
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Corporate team building entails establishing a direction, positioning leadership, determining parameters and norms of operation.
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Whether it is a presentation to improve, a strategy to formulate, or organization acumen to gain, coaching for any number of reasons will personally benefit you to achieve your goals.
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Career Coaching - The first day on the job or in a new position is too late to prepare for the job. Your work begins some weeks before you start.
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Coaching for Continuous Improvement - Coaching in this arena often comes about because of a need to eliminate roadblocks in an organization or to generally find ways to enhance operations.
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Executive Coaching leads to enhanced strategic thinking, leadership, and increased confidence in forging your current and future career path.
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Learn the skills of sourcing, analyzing, interpreting, utilizing, and repackaging information.
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Understand the skills to adopt a business-like professional approach with confidence.
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Be equipped to communicate professionally through every written communication.
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Learn how to create a personal development plan that is aligned to current work needs and future career needs.
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How to handle one-on-one interpersonal communications in the most effective manner.
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Learn to turn conflict into collaboration so that potentially negative impacts emerge as positive outcomes.
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Learn how to master the problem-solving techniques.
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Look beyond the obvious, and employ different critical thinking skills to different situations for enhanced results.
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Learn how to offer a comprehensive, relevant and efficient customer service.
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The Managing Diversity Workshop aims to increase awareness and buy-in from a personal and business case point of view.
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The Empower for Change Workshop aims to equip you with the skills to shape your destiny in alignment with your needs, goals, values, capabilities and the environmental realities you will be facing,
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The Ethics Training Workshop aims to equip participants with the understanding and knowledge to navigate through the ethical landscape at work.
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The Front Desk Skills Workshop aims to equip participants with the skills to ensure the customer receives the best customer care at this interface.
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Understand the different circumstances that you may be faced with and how to best influence the processes and the people towards the desired outcomes.
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The Investment Workshop aims to equip participants with the understanding and skills to navigate through the turbulent world of investing.
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Women in a Male Dominated Environment Workshop aims to equip participants with the understanding and skills to project a positive self-image.
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The Mentorship - Preparing to be a Mentee Protege Session aims to equip participants to successfully establish mentoring relationships.
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The Presentations for a Positive Impact Workshop aims to enhance the professional impression you make on others when giving presentations.
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The Sales Training Workshop aims to equip participants with the skills required to adapt to customer needs, build sales relationships, and both capitalize on and maximize sales opportunities.
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Understand what stress is, how it impacts you, and how best to reduce and manage stress levels to improve quality of life and performance in the workplace.
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The Time Management work session assists participants to take action in the future to manage their priorities, time, projects, and tasks through being strategically aligned, focused, organized, and connected.
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Interviewing skills to successfully select the best staff based on competencies.
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Play an active role in the initiation and implementation of change within the organization. Gain skills to be able to plan for and lead the change.
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Know the critical core competencies that your company needs to grow into the future, and know how to create competency models for each job.
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The Consulting Skills Module aims to empower HR, IT, or any other service support practitioners to, in turn, empower their own customers.
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The Counseling Skills Module aims to equip participants with the ability to plan, conduct, and evaluate a counseling session.
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The Dealing with Layoffs Workshop aims to provide participants with the understanding of how work out the strategy, communications, policy, practices, and processes required to deal with layoffs.
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Learn how to contribute constructively to, encourage, and value the cultural diversity of the workplace.
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Learn the skills and knowledge required to survey employees to gauge satisfaction, tap employee ideas, recruit top prospects, and create or redesign internal policies or procedures.
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Effectively facilitate workshops and team sessions, handle resistance and group dynamics, and work towards a desired outcome for the group.
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Participants gain the skills and knowledge required to constructively input their views and requirements, and balance these against strategic business needs, existing parameters, policies and procedures in order to come up with a workable plan.
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Equip HR practitioners with the necessary competence to successfully deliver the HR function so there is maximum return for the workplace.
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The Job Descriptions Module equips participants with the ability to create job descriptions and work profiles that will remain relevant in the future work environment.
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Learn the steps to develop a personal role that fits both your own needs and those of the organization.
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Gain the skills and knowledge required to create a Performance Management process that fits with the organization's culture and will ensure results when aligned to the organization's strategy.
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Apply the skill of policy making so that you can exercise the power and control directed towards the attainment or preservation of some preferred arrangement in the organization.
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The Strategic Human Resource Management Workshop aims to equip participants to strategically manage the human resource and the HR Department so as to positively contribute to the performance and success of an organization.
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Link succession planning to the organization's strategy, key leverage positions required, career paths, development planning, and competency requirements.
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The Basics of Human Resource Management Workshop aims to equip participants to learn the basics of HR management, stay up to date with employment compliance issues, and do what is required when managing people.
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The Training & Development - From Strategy to Implementation Workshop aims to equip participants with the skills to ensure the right training and development is delivered, in the right way, at the right time, at the right investment level for maximum impact.
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Become an effective trainer within the organization. Gain the skills to prepare, conduct, and follow-up on training sessions. Be able to handle the group dynamic and individual learning styles while training.
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A Board or Committee that delivers on its promise makes a fundamental difference to the organization, and does it in the most time and cost effective manner possible.
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Participants will gain understanding and skills to proactively initiate, and deal effectively with, change in an organization.
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The Coaching for Employee Development Workshop, aims to equip participants to successfully establish coaching relationships, and to ensure optimal value and accelerated development.
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Gain the skills and knowledge required to prepare for, position, communicate, and follow up the giving of a difficult message.
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Participants are equipped to effectively deal with different conflict situations and be able to deal with their own conflict issues and styles. Learn to turn conflict into collaboration so that potentially negative impacts emerge as positive outcomes.
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Participants improve their financial literacy, understand basic financial principles, and can engage in the budgeting process.
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Ensure that first line supervisory skills are addressed to provide basic business understanding.
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Create integrated, cohesive and enthusiastic teams that increase operational and business effectiveness.
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Master the skills required to prepare for, conduct, and follow through from meetings.
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Learn how to deal with different people and how to get the most out of them.
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Increase awareness and buy-in from a personal and business case point of view - on one level to motivate managers and on another level to empower staff.
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The Mentoring Session equips participants to successfully establish mentoring relationships and to conduct mentoring conversations.
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Understand the process of negotiation and apply successful negotiation techniques when managing a project.
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Master the skills and knowledge required to ensure top performance.
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Enhance the professional impression you make on others when giving presentations.
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Participants will learn how to master the problem-solving and decision-making techniques and be able to work collaboratively with others when making decisions.
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The Workshop equips non-project manager participants with the skills, tools and techniques necessary to move through all project stages
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Plan strategically, set goals and objectives for functional teams, align them with actions, and demonstrate strategic thinking during everyday operations.
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Participants will have a thorough understanding of why teamwork is so important within the organization.
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Fulfill the role of determining the way forward and translating the strategy into action.
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Create the context, effectively lead, and employ collaborative techniques so as best to sustain results and relationships.
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Our keynotes, event speaking, and breakout sessions are interactive, dynamic, energizing, and powerful. They are designed to meet your specific needs.
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Making sure that your organization is ethical will require you to develop an ethical culture, to establish a working set of values, to lead the company in implementing those values, and to make all of the tough decisions that those values are sure to present.
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There are benefits to any organization that decides to establish a strong ethical culture, but it will never be an excellent investment strategy.
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There are many actions that we consider to be good to do, but we don’t judge them by our bottom line.
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Ethical organizations don’t just happen. You have to build them. And the place to begin is by creating an ethical organizational culture.
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An organization that is seen to be committed to moral substance is certainly going to command greater respect and interest in the marketplace.
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An organization built on integrity is one that has all of its pieces, that is not missing anything, that is morally complete.
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Opportunity for all, Responsibility from all, Community of all. A discussion on Diversity Management and how to make it happen.
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Important questions to consider about you, and your organization.
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Handling Layoffs - Layoffs are a strategy of last resort. That is not to say that layoffs are not a viable strategic option that, at times, has to be executed.
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Defined outcomes will enable benchmarking measurements to be made, and ensure that the training program is designed with the end in mind.
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To Develop a Training Strategy you need to focus on improving the current performance in the organization.
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A concise on-line form to calculate your HR Maturity Level.
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Managing through tough times - Let strategic thinking propel your actions, not fear.
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Managing Your Money - After years of excessive borrowing by companies and individuals, the leverage monster has finally come home to haunt us.
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The video, DVD, and now webcast or webinar have progressively entered the scene as additional learning platforms; either as participatory or self-directed learning programs.
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A strategic plan, once you have asked the right questions, used the right tools, and have made sound decisions, can be relatively easy to construct. It is in the implementation that the difficulties arise.
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Stated categorically, strategic planning is not an event. It is a process.
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Strategic thinking is the process of developing and evaluating every decision and action in light of current and future circumstances, the direction you want to go in and the results you want to achieve.
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Stress and the Organization - The Moderator Effects of Hardiness and Social Support on the Person-Environment (P-E) Fit-Strain Relationship.
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The conversation has begun, the focus has been set, and patient-centered care has taken center stage. Ensuring this occurs through accountable care organizations means relooking at the strategies, processes, structures, and systems currently employed.
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You cannot afford to ignore talent management in your organization today, if you wish to stay in business tomorrow.
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What is Corporate Culture - A basic definition of organizational culture is the collective way we do things around here.
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Work Life Balance. Deadlines, conflicting demands, promised delivery, increased accessibility, mixed with a need for a life outside of work, does not easily tip the scales to personal well-being.
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Management training videos and webcasts presented by The Sergay Group.
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Listen, learn and engage from the comfort and convenience of your desk. No airlines, no travel, no time out of the office. Simply put, thraining that counts and makes sense.
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Pick up practical cues on how to make change easier on you and your team.
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Provide leaders and teams with ideas of how to empower people in the organization to innovate and be creative in all work activities.
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Provide leaders, managers, mentors, mentees, and HR practitioners with the knowledge of how to generate a culture conducive to mentoring, as well as develop successful mentoring relationships.
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Equip leaders, managers, executives, and HR practitioners with the knowledge required to provide effective performance feedback, hold effective performance planning, development, and review discussions, build relationships, and ensure top performance.
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Provide leaders, managers, executives, and HR practitioners with an understanding of how to deliver the right training and development.
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Provide leaders and teams with an overview of the actions they need to take to ensure they can adjust strategic plans.
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Navigate through the ethical landscape at work and make decisions and take actions that fall within the required ethical parameters.
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