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OVERALL OBJECTIVE
The Learning to Lead Workshop aims to ensure that first line supervisory skills are
addressed that
provides basic business understanding, while building skills in planning, organizing, staffing,
controlling, delegating, and managing performance both downwards and upwards. It is to ensure
optimized efficiency
in operational management.
OUTCOMES
Participants will be able to:
- Hold productive meetings
- Keep within legal parameters
- Fulfil the role of a team leader
- Plan for the team's performance
- Influence the team's performance
- Report on the team's performance
- Understand what is expected in the role
- Understand how to manage the team budget
- Delegate effectively to the right team members
- Hold productive one-on-one performance discussions
- Understand how the team's function fits in the organization
- Effectively communicate performance related issues to all levels of the organization
CONTENT
Basic Business Understanding
- The processes, systems, and structure of the organization
- Financial objectives of the organization
- The basics of budgeting
Planning
- Link actions to the organization's strategy
- Establish environmental impact
- Set measurable objectives
- Plan for performance
Organizing
- Prioritize tasks
- Map the processes
- Keep accurate records
- Understand the difference between urgent and important
Teaming
- Communicate with different levels
- Build good working relationships
- Hold productive team meetings
- Work on interpersonal skills
- Bring in the right people
Controlling
- Be legally compliant
- How to construct reports
- Integrate quality into procedures
- Challenge what and how things are done
Delegating
- Benefits, barriers, and break through performance
- Decide which task, to which person, at what time
- Understand the new expectations of your role
Managing Performance
- Clarify expectations
- Give and receive feedback
- Monitor and measure progress
- Make adjustments to individual plans
 Learning to Lead: Supervisory Skills
Contact us to schedule a free, no obligation consultation to discuss
your Leadership Development Training
Course needs.
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