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OVERALL OBJECTIVE
The Problem Solving and Decision-Making Workshop aims to equip participants with all the skills
required
to understand and use strategies to solve problems by themselves or within a group context and
to
ensure that the outcomes are aligned to the organizational strategy and objectives. Participants
will
learn how to master the problem-solving and decision-making techniques and be able to work
collaboratively with others when making decisions.
OUTCOMES
By the end of the intervention, participants will:
- have the capability to problem solve and make decisions in a group
- apply a simple, flexible and effective framework for problem solving and
decision-making
- understand how participative problem solving within different teams contributes to the
performance
of the organization and the achievement of its strategy
- understand and be able to apply the "process" and the "content" in the problem solving
and
decision-making context
- be able to effectively implement different problem solving and decision-making techniques
and
select the appropriate method for different situations
- make decisions taking into account all variables, including human capital consequences
CONTENT
Alignment
- From Vision to Action
- Stakeholders (Mind Map)
- Stakeholder Expectations
- Understanding the Context
Problem Solving
- Techniques For Different Problems
- Ways to Reach Alternative Solutions
- Ways to Think Fully through Solutions
- How to Facilitate a Team in Problem Solving
Decision Making
- How to Make Decisions
- Techniques to Use for Decision-Making
- Implications of Decisions for Implementation
Putting Into Action
- Handling the Group Process
- Competency Checklist
- My Commitments
Problem Solving and Decision Making
Contact us to schedule a free, no obligation consultation to discuss your
Employee Development Training Course
needs.
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