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OVERALL OBJECTIVE
The Performance Management: Conducting Good Performance Discussions Workshop aims to equip
participants with the skills and knowledge required to provide effective performance feedback,
hold
effective performance planning, development, and review discussions, build relationships, and
ensure
top performance.
OUTCOMES
The managers will learn how to:
- Keep the performance process going throughout the year from when objectives and
responsibilities
are set until the final review is conducted
- Overcome barriers to effective performance management
- Make effective use of the performance planning, development, and review tools available in
the organization
- Generate and deliver a performance appraisal and/or feedback
- Use core communication skills when offering and receiving feedback, and correcting or
enhancing performance
- Handle strong employee reactions
- Use review discussions as the base for planning to develop employees to their fullest
potential
- Hold coaching dialogues
- Master both the technical (documentation forms, timing, etc.), as well as the
interpersonal,
aspects of planning and evaluating performance
- Write targeted and compelling performance goals
- Generate employee involvement in, and gain employee buy-in to, the performance
management
cycle
CONTENT
The Performance Management Process
- Performance Management Process: Component Definitions
Establishing Parameters for Performance Planning and Development Discussions
- Having an Effective Performance Planning Discussion
- Rules of Planning and Development Discussions
- Thoughts on Performance Review Discussions
- Concerns and Circles of Influence
Preparation for a Performance Planning Discussion
- Individual Performance Agreement: Prompts
Preparation for a Development Discussion
- Development Discussion Planning Sheet
- Fill the Gap
- Career Needs
- Skills and knowledge Preparation Worksheet
- Professional Development Plan
- Core Behaviors' Sheet
- My Approach to Planning and Development Discussions
The Performance Planning Discussion Process
The Development Discussion Process
Establishing Parameters for Review Discussions
- The Importance of Having Effective Feedback & Appraisal Discussions
- Rules Specific to Review Discussions
- Focus of Review Discussions
- Thoughts on Review Discussions
Preparation for Review Discussions
- Evaluating Performance Against Objectives, Responsibilities & Measurement
- Evaluating the Core Behaviors
- Assessing Job Development Needs
- Dealing with Performance Problems
- Dealing with Feedback Games
The Review Discussion Processes
- Giving and Receiving Feedback: Some rules
- The Formal Appraisal and Informal Feedback Discussion Processes
- Force Field Analysis and Consequences
- Feedback on How You Handle the Review Discussion Processes
 Performance Management Discussions
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