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Course
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Objective
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Details
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Behavior Based Interviewing Skills |
Successfully select the best staff based on competencies, and to
optimize the time spent interviewing by preparing effectively and generating
behavior-based questions, practicing conducting interviews, receiving feedback and
understanding how to evaluate in order to select the candidate with the best fit
for the job, work area and organization. |
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Change and Transformation: Preparations and Actions Required
in an Organization |
Play an active role in the initiation and implementation of change
within the organization. Gain skills to be able to plan for and lead the change and
to ensure that the change is appropriate, strategically aligned and that others are
assisted through the transformation process. |
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Competency Modeling |
Know the critical core competencies your company needs to grow into
the future and know how to create competency models for each job in the company.
Participants will understand how to effectively use competency models as a
foundation for people development that will provide long-term, strategic impact to
the organization. |
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Consulting Skills |
Empower HR, IT, or any other service support practitioners to, in
turn, empower their own customers. Learn how to analyze, interpret and utilize
information from an interaction effectively, then take action and be able to assist
customers to independently do the same. |
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Counseling Skills |
Master the ability to plan, conduct, and evaluate a counseling
session, to increase the effectiveness of each counseling relationship by creating
an enabling counseling environment and to actively listen, show empathy, respect,
genuineness, and congruence. |
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Dealing With Layoffs and Rightsizing |
Understanding how to work out the strategy, communications,
policy, practices, and processes required to deal with layoffs. Work on what could
be provided to assist staff being laid off. Work on what has to be done with the
staff and teams that remain so that the organization is positioned for
success. |
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Diversity Management |
Position diversity from a personal and a business case point of view.
Learn how to contribute constructively to, encourage, and value the cultural
diversity of the workplace. |
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Employee Surveys |
The Employee Survey Workshop aims to equip participants with the
skills and knowledge required to survey their employees to gauge satisfaction, tap
employee ideas, recruit top prospects, and create or redesign internal policies or
procedures. |
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Facilitation Skills |
The Facilitation Skills Module aims to equip participants with the
ability to prepare for and effectively facilitate workshops and team sessions,
handle resistance and group dynamics, and work towards a desired outcome for the
group. |
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Generation 2 and 3 Management: Family Business |
This workshop equips participants with the skills and knowledge
required to constructively input their views and requirements, and balance these
against strategic business needs, existing parameters, policies and procedures and
legislative requirements in order to come up with a workable plan. |
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HR Practitioner Expertise |
The Human Resource Practitioner Expertise Workshop aims to equip HR
practitioners with the necessary competence to successfully deliver the HR function
so there is maximum return for the workplace; with confirmation that they are doing
things right when it comes to HR. |
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Job Descriptions |
Create job descriptions and work profiles that will remain relevant in
the future work environment because they assist recruitment efforts, integration,
ensure ownership of work, clarify roles, responsibilities and expectations, and can
be used to measure the progress made. |
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Orientation |
Learn the steps to develop a personal role that fits both your own
needs and those of the organization. Work off a checklist and make sure
transitioning is smooth and easy even before the first day of work. |
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Performance Management Implementation |
Create a Performance Management process that fits with the
organization's culture and will ensure results when aligned to the organization's
strategy. Create a plan to get manager and employee buy-in. Learn to teach others
how to write compelling and measurable performance goals, prepare for different
performance discussions, conduct winning ongoing dialogues, and deliver performance
appraisals. |
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Policy Making, Procedures & Practices |
Apply the skill of policy making so that you can exercise the power
and control directed towards the attainment or preservation of some preferred
arrangement in the organization. The focus is on skills to edit, write, review,
position, and align policies so as to move them successfully to implementation
through procedures and practices. |
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Strategic HR Management |
Strategically manage the human resource and the HR Department so as to
positively contribute to the performance and success of an organization. Apply
skills to develop a strategic plan and identify measures that will assist with
implementation and follow-up. |
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Succession Planning |
Link succession planning to the organization's strategy, key leverage
positions required, career paths, development planning, and competency
requirements. Ensure an easily manageable process. Create a plan for the
organization as part of overall talent management. |
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The Basics of HR Management |
Learn the basics of HR management, stay up to date with employment
compliance issues, and do what is required when managing people. Learn what needs
to be done when recruiting, staffing, compensating, coaching, managing performance,
handling separations and dealing with employee relations. |
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Training and Development From Strategy to Implementation |
Develop the skills to ensure that the right training and
development is delivered, in the right way, at the right time, at the right
investment level for maximum impact. |
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Training and Developing Others: Train-the-Trainer |
Master the ability to become an effective trainer within the
organization. Gain the skills to prepare, conduct, and follow-up on training
sessions. Be able to handle the group dynamic and individual learning styles while
training. Expand skills on how to successfully establish development requirements
for individuals and the organization. |
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