|
Coaching in this arena often comes about
because of a need to eliminate roadblocks in an
organization or to generally find ways to
enhance operations.
In either circumstance, techniques are
explored to benchmark the current status of how
things work in the organization. Based on the
size, nature, structure, and processes of an
organization, an appropriate methodology is
selected to use as a way forward with
continuous improvement.
Champions in the top echelons of management
need to be identified, as well as influencers
throughout the organization who can be included
in a central planning team. Then, a work area
needs to be identified where the continuous
improvement process can be applied for the best
visible results. It is often best to begin with
the initiative in a pilot area. This will allow
for closer monitoring and adjustments to occur.
The process, together with a real-life in-house
example, can be written up as a guide for the
execution of continuous improvement throughout
the organization.
The success can be communicated so as to
market the benefit of going the continuous
improvement route. The organization may now be
ready to implement the methodology throughout
the different work areas. A comprehensive
strategy needs to be devised that will ensure
the necessary training is given, support is
available, and a measurement and adjustment
system is in place.
Coaching for continuous improvement was one
of the strategic priorities in the balanced
scorecard for a client’s strategic plan. The
executive who was championed to lead this
initiative needed assistance to figure out a
way to approach it. Coaching enabled him to
devise a customized process for the
organization. He was also given the
responsibility to lead this initiative. His
efforts were challenged, critiqued, and
expanded upon during the coaching sessions. It
took him a full planning cycle to imbed the
methodology in the organization.
It is optimum to achieve the complete
integration of a continuous improvement culture
into everyday operations.
The benefit of receiving coaching is the
exploratory nature of this approach, the
empowerment that occurs through capacity
building, and the enhancement of results for
the organization.
↑ Back to
Top
|
